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ticket-classifier

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s4sahiko / Smart-Ticket-Classifier-2.0

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Ai-Ticket-Classifier-2.0 is a machine learning and NLP-based system that automates the classification of customer support tickets. It preprocesses ticket data, trains models, and categorizes incoming tickets into predefined categories, and shows real time recommended solutions. Also have Content Gap Analysis feature.This tool also have GUI .

ai itsmshere s4sahiko ai-ticket-classifier aiinfo4 ticket-classifier ticket-solution-system
  • Updated Nov 2, 2025
  • Python

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