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sahiko

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Ai-Ticket-Classifier is a machine learning and NLP-based system that automates the classification of customer support tickets. It preprocesses ticket data, trains models, and categorizes incoming tickets into predefined categories, helping streamline ticket triaging and improve response efficiency. The repo includes a web interface, reporting tools

  • Updated Nov 1, 2025
  • Python

🔍 Automate help-desk ticket labeling with topic and sentiment analysis using a compact transformer. Access a FastAPI endpoint and an intuitive Streamlit dashboard, all while ensuring PII safety.

  • Updated Jan 6, 2026
  • Python

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