Welcome to the Thalassa Cloud Community repository! This is the central hub for community discussions, feature requests, and issue tracking for end-users of the Thalassa Cloud platform.
This repository serves as:
- A public issue tracker for bug reports and feature requests
- A platform for community discussions about Thalassa Cloud
- A space for users to share experiences and best practices
- A channel for community-driven improvements and suggestions
This repository provides best-effort community support. While we strive to help all users, response times and resolution are not guaranteed. This is the appropriate channel for:
- General questions about Thalassa Cloud
- Feature requests
- Bug reports
- Community discussions
For customers with a support or SLA contract, dedicated support is available through our service desk. This provides:
- Guaranteed response times
- Priority issue resolution
- Direct access to our support team
- SLA-backed support commitments
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Issues: Use the Issues tab to:
- Report bugs
- Request new features
- Ask questions
- Share feedback
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Discussions: Use the Discussions tab to:
- Start conversations
- Share experiences
- Get help from the community
- Discuss best practices
For detailed documentation about Thalassa Cloud, including guides, API references, and best practices, please visit our documentation site. The documentation is regularly updated and should be your first point of reference for technical questions.
When creating issues or starting discussions, please:
- Use clear, descriptive titles
- Provide relevant details and context
- Include steps to reproduce for bug reports
- Be respectful and constructive in your interactions
- Search existing issues/discussions before creating new ones
If you require SLA-based support or have a support contract, please contact our service desk instead of using this repository.