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⚡ Bolt: Optimize ticket message count retrieval#37

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Woschj wants to merge 1 commit intomainfrom
bolt-optimize-ticket-message-counts-10039416700345539795
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⚡ Bolt: Optimize ticket message count retrieval#37
Woschj wants to merge 1 commit intomainfrom
bolt-optimize-ticket-message-counts-10039416700345539795

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@Woschj Woschj commented Feb 25, 2026

Optimized TicketService.get_tickets_by_user by replacing an N+1 query loop for message counts with a single batch aggregation. Added a new unit test to verify the optimization and handle mixed ticket_id types (ObjectId and string).


PR created automatically by Jules for task 10039416700345539795 started by @Woschj

This commit optimizes the `TicketService.get_tickets_by_user` method by replacing the N+1 query pattern used to count ticket messages with a single batch aggregation.

💡 What:
- Implemented a batch loading strategy for ticket message counts.
- Collected all ticket IDs and performed a single `$match` + `$group` aggregation on the `ticket_messages` collection.
- Refactored the ticket processing loop to use a dictionary-based lookup for message counts.
- Added support for both `ObjectId` and `string` formats of `ticket_id` to ensure data integrity.

🎯 Why:
- The previous implementation performed one database call per ticket to fetch message counts, which caused significant performance degradation as the number of tickets grew (N+1 bottleneck).

📊 Impact:
- Reduces database roundtrips from N+1 to a constant number.
- Estimated performance gain: >90% reduction in query overhead for users with many tickets.

🔬 Measurement:
- Verified with a specialized unit test in `tests/unit/test_ticket_service.py` that confirms correct counts and handling of mixed ID types.
- Manual verification of the refactored code structure.

Co-authored-by: Woschj <81321922+Woschj@users.noreply.github.com>
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