Hi, I'm Ryan — an IT Professional
I am an aspiring IT professional with hands-on experience in Windows administration, cloud infrastructure, networking fundamentals, and help desk operations. I build and document real-world lab environments using Microsoft Azure, Active Directory, and ticketing systems to develop practical troubleshooting and systems operations skills. My focus is on understanding how enterprise IT systems function end-to-end while applying security and operational best practices.
- Systems: Windows 10/11, Windows Server, Active Directory, Group Policy
- Networking: Subnetting, DHCP, DNS, VLANs, Routing Basics, VPN
- Cloud: Microsoft Azure (Resource Groups, Virtual Machines, Networking, Identity)
- Tools: PowerShell, Wireshark, Remote Desktop, Ticketing Systems, Wireshark, HeidiSQL
- Security: Security+ concepts, MFA, access control, least privilege, logging & monitoring fundamentals
Building and managing cloud-based Windows server environments inside Microsoft Azure. Demonstrating my ability to deploy infrastructure, configure identity services, secure networks, and manage access controls in a real cloud environment.
Key Skills Demonstrated: Azure Virtual Machines, Active Directory Domain Services (AD DS), Remote Administration
- Active Directory: Domain Setup
- Active Directory: User Creation & Access Control
- Active Directory: Account Lockout & Password Policy
- Active Directory: User Lifecycle Management
Practical implementation of a help desk platform simulating real-world IT support, incident management, and ticket lifecycle workflows, including role-based access and escalation.
Key Skills Demonstrated: Help Desk Support, Ticketing Systems, User Support, Documentation, Troubleshooting
- osTicket: Prerequisites & Installation
- osTicket: Post-Installation Configuration
- osTicket: Ticket Lifecycle Management
Hands-on projects focused on network traffic analysis, firewall behavior, and core security concepts. Demonstrating my ability to monitor, analyze, and secure network environments using real tools and real-world configurations.
Key Skills Demonstrated: Network Traffic Analysis, Packet Inspection, Managing Network Firewalls
Key Skills Demonstrated:
- Unauthorized vs Authorized Vulnerability Scanning of Windows
- Unauthorized vs Authorized Vulnerability Scanning of Linux
- Vulnerability Management: Custom Scan Template Development & Execution
- Windows Agent-Based Vulnerability Scanning Implementation
- Linux Agent-Based Vulnerability Scanning Implementation
- Windows Vulnerability Management: Detection, Exploitation, and Remediation
- Linux Vulnerability Management: Detection, Exploitation, and Remediation
- Subnet Host Discovery Scan
- Authenticated Vulnerability Assessment & Programmatic Remediation in Windows
- Vulnerability Management Program Implementation
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Microsoft Azure Fundamentals (AZ-900)
