diff --git a/assets/platform/emails/aggregation_period_setting.png b/assets/platform/emails/aggregation_period_setting.png new file mode 100644 index 0000000..0bda649 Binary files /dev/null and b/assets/platform/emails/aggregation_period_setting.png differ diff --git a/assets/platform/emails/choose_template.png b/assets/platform/emails/choose_template.png index 96ba04f..98a825f 100644 Binary files a/assets/platform/emails/choose_template.png and b/assets/platform/emails/choose_template.png differ diff --git a/assets/platform/emails/email_customization_settings.png b/assets/platform/emails/email_customization_settings.png deleted file mode 100644 index 8feb727..0000000 Binary files a/assets/platform/emails/email_customization_settings.png and /dev/null differ diff --git a/assets/platform/emails/email_font_setting.png b/assets/platform/emails/email_font_setting.png new file mode 100644 index 0000000..46d0db5 Binary files /dev/null and b/assets/platform/emails/email_font_setting.png differ diff --git a/experimentation/trophy-impact-score.mdx b/experimentation/trophy-impact-score.mdx index 8093462..b4ab970 100644 --- a/experimentation/trophy-impact-score.mdx +++ b/experimentation/trophy-impact-score.mdx @@ -7,7 +7,13 @@ icon: percent ## What Is The Trophy Impact Score? -By default, Trophy only enrolls 90% of your users in any gamification emails. It leaves the other 10% out as a 'control cohort'. +Trophy has a built-in A/B testing feature that allows you to test the impact of your gamification features on retention and engagement. + +Through manipulating the [Control Ratio](#customizing-the-control-ratio), you can assign a certain percentage of your users to a 'control cohort'. Each new user that you tell Trophy about will be automatically assigned to the control cohort or not based on this setting. + +Trophy then exposes the `control` attribute through the [GET user API](/api-reference/endpoints/users/get-a-single-user#response-control) to allow developers to hide gamification UI and features from users in the control cohort. + +Similarly, if you use the [Emails](/platform/emails) feature, Trophy only sends emails to users who are not in the control cohort. Trophy then automatically tracks the 14-day retention of the two cohorts and compares them, resulting in the Trophy Impact Score. @@ -28,11 +34,13 @@ The Trophy Impact Score reflects the percentage difference in 14-day retention b cohort. -## Customizing the control ratio +## Customizing The Control Ratio + +By default, Trophy will use a 90/10 ratio of non-control/control users. However, you can customize this as you wish. If you'd prefer to use a different ratio of control to non-control users then you can do so on the [Integration](https://app.trophy.so/integration) page. -Use the slider to change the percentage of your userbase that will be set as control users and opted out of gamification emails. +Use the slider to change the percentage of your userbase that will be set as control users and opted out of gamification features.