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Taking GO and UP Express during significant TTC subway disruptions (GO protocol)

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We work with GO Transit and UP Express to get you to where you need to go when there is a significant service disruption on the subway. During these events a GO protocol may be put into place. If this happens, you can board a GO or UP Express train at designated stations without having to tap your PRESTO card a second time. You only need to pay one fare in order to board the train. If you haven’t already tapped your PRESTO card at a TTC station, you will need to tap onto a PRESTO card reader at the GO or UP Express station before you board a GO or UP Express train. Remember to tap your PRESTO card after you get off the GO or UP train. If the GO protocol is activated, information about which GO or UP Express stations are being used will be shared on our @ttchelps and @ttcnotices Twitter accounts and through the media.

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6 Service Alerts

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Line 1: There is no subway service between Sheppard-Yonge and Bloor-Yonge stations due to ATC signal system testing. Shuttle buses are running.

Last updated 9:45 AM

Line 1: Next Mon. through Thurs. nightly starting at midnight, customers will board northbound trains on southbound platforms at Pioneer Village and Highway 407 stations during single-track operation. Expect slightly longer wait times.

Last updated May 29, 7:25 PM

Line 1: Mon. through Thurs., subway service between Finch and Eglinton stations will end nightly at 11pm for tunnel remediation. Shuttle buses will run.

Last updated May 29, 7:24 PM

Queen's Quay (Union): Elevator out of service between Bay Street west side entrance and streetcar platform.

Last updated May 27, 10:11 AM

Bloor-Yonge: Elevator out of service between Line 1 northbound platform and Line 2 platform.

Last updated May 25, 3:15 PM

Dundas: Elevator out of service between Yonge-Dundas Square entrance, Line 1 northbound platform, and underpass.

Last updated May 13, 7:08 AM

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Please note that in the event of a subway service delay, shuttle buses will be deployed to assist passengers. However, shuttle buses cannot carry the same passenger volume as a subway.

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