Leaving video paused for 30mins-1hr causes csync video ID value for that stream to be undefined

[jamesmgg]

Also sometimes causes all data to be wiped, such that on the first listen you don't get any results, until the stream is updated.

[jamesmgg]

was able to duplicate this issue

[jamesmgg]

this issue doesn't seem to be happening anymore. the only thing that fails now is the heartbeat stops working for the ios user.