Cannot customize flatsome theme in my wordpress

[wampfort]

Hi, I installed the Flatsome theme on my WordPress site. My concern is that I cannot customize it. I would like to remove the Flatsome logo in the header, but I keep encountering this error: “Looks like something’s gone wrong. Wait a couple of seconds, and then try again.” I don’t see any logs related to it, even after enabling WordPress debug mode. Thank you!

I am running my WordPress site on CloudPanel, which is installed on an Ubuntu Linux VM.

[wampfort]

As I checked, this error is not specific to the Flatsome theme, as I have encountered the issue with other themes as well.

[wampfort]

I just confirmed that I can customize the theme when I access the WordPress site directly, without proxying traffic through Nginx Proxy Manager. Therefore, I am now certain that the issue lies between Nginx and WordPress, and it is probably related to the certificate. I will update this thread if I find a solution.

Has anyone used the same setup and can offer any tips regarding this issue?

[slaweally]

Hello, we are waiting for you in the Cloudpanel forum for detailed documents and help articles on the subject.