Laptop 13 Ryzen AI 300 - Compatibility issue with NVMe enclosure

[f0uriest]

Device Information

• Framework Laptop 12 (13th Gen Intel® Core™)
• Framework Laptop 13 (11th Gen Intel® Core™)
• Framework Laptop 13 (12th Gen Intel® Core™)
• Framework Laptop 13 (13th Gen Intel® Core™)
• Framework Laptop 13 (AMD Ryzen™ 7040 Series)
• Framework Laptop 13 (AMD Ryzen™ AI 300 Series)
• Framework Laptop 13 (Intel® Core™ Ultra Series 1)
• Framework Laptop 16 (AMD Ryzen™ 7040 Series)
• Framework Laptop 16 (AMD Ryzen™ AI 300 Series)
• Framework Desktop (AMD Ryzen™ AI 300 PRO Series)

BIOS VERSION

03.05

Standalone Operation

Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS?

• Yes
• No

Describe the bug

I have several M2 NVME drives between 4tb and 8tb in USB enclosures that won't connect to my framework 13. I've tried just about every combination of different cables, ports, both USB-A and USB-C, in all 4 positions. When I connect it and check dmesg I get either USBC000:00: unknown error 0 or USBC000:00: unknown error 256. Other usb drives seem fine, and these drives connect fine on an old thinkpad and desktop

Operating System (please complete the following information):

• Linux Kernel Version: uname -a

Linux Theseus 6.17.0-8-generic #8-Ubuntu SMP PREEMPT_DYNAMIC Fri Nov 14 21:44:46 UTC 2025 x86_64 GNU/Linux

[JohnAZoidberg]

What enclosures are you using?

We have received a couple of reports of some enclosures not working properly, they often don't follow the PD spec properly :/
If it's also not working with USB-A, then it may be a different issue.

Could you go into the BIOS and see if they show up there?
Setup Utility => Boot => Attached Device List
SSDs show up there even if they don't have an OS installed or UEFI compatible filesystem.